{"article":{"id":32051262718865,"url":"https://reduxi.zendesk.com/api/v2/help_center/en-us/articles/32051262718865.json","html_url":"https://support.reduxi.eu/hc/en-us/articles/32051262718865-Connect-and-configure-Pixii-Powershaper-and-Home-Reduxi-controller-TCP-IP-and-RS485","author_id":12476818698513,"comments_disabled":false,"draft":false,"promoted":false,"position":31,"vote_sum":0,"vote_count":0,"section_id":12705797451793,"created_at":"2025-01-23T12:28:42Z","updated_at":"2026-05-12T06:55:20Z","name":"Connect and configure  Pixii Powershaper and Home Reduxi controller (TCP/IP and RS485)","title":"Connect and configure  Pixii Powershaper and Home Reduxi controller (TCP/IP and RS485)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-12T06:41:15Z","user_segment_id":null,"permission_group_id":12478949560849,"content_tag_ids":["01GRKFPJ1485BNGYK88MCE7WQ8","01GV0BT8853MGM9B0Q4T5AZSAS","01GV0WRS5Y8NMPPRR4EG9X99VB","01GV57JJ9166RSQPKRCRZ4S72T","01HXXN6TBYXG88XJVHPEK3X77B","01HZH62CEDXTAKN68QF7Y0GQJA","01JF0673RVT854RKSHGTPGX76X","01JJ1JJ7CSWR9JGFWPASQ7WFGN","01JJ9HXF6VAEBJHRB7091CMKG3","01JJ9HXMDR2HBFZD9QPRSXWXF2","01JJ9HXWGG5HHTQ05BZ246XKGG","01JJ9J1SM98ZE02XTXVCYWH9F6","01KP37Z7SCXKV4PGDJX5W0VA1Y"],"label_names":["Reduxi Configurator","Reduxi Controller","Battery storage","Cost reduction","flexibility","Modbus TCP/IP","Energy cost reduction","Pixii BESS","Pixii Batery System","Pixxi Powershaper","Pixii"],"body":"<p> </p><figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 52.73%;\"><img style=\"aspect-ratio: 340/158;\" src=\"https://support.reduxi.eu/hc/article_attachments/32051262701457\" alt=\"pixii-logo.png\" width=\"340\" height=\"158\"></figure><h2 id=\"h_01KP38DB812ARM01CPHY7EADH9\"><strong>1. Overview</strong></h2><p>Pixii PowerShaper and Pixii Home support <strong>two independent Modbus communication methods</strong> for integration with the Reduxi controller:</p><h3 id=\"h_01KP38DB83Q1PXX8GC25H7JE0F\">Supported communication modes:</h3><ul>\n<li class=\"wysiwyg-list-bold\" data-list-item-id=\"e9167b0e8c161a4084d480214572eb255\"><strong>Modbus TCP/IP over Ethernet</strong></li>\n<li class=\"wysiwyg-list-bold\" data-list-item-id=\"e8dda121d7f95b2eae563116e97924441\"><strong>Modbus RTU over RS485 (Serial COM4)</strong></li>\n</ul><p>Only <strong>one communication method is used at a time</strong>, depending on the site design and available infrastructure.</p><hr><h2 id=\"h_01KP38DB86P1FCP8K9V56TASSX\"><strong>2. Communication Option A – Modbus TCP/IP</strong></h2><h3 id=\"h_01KP38DB867SBCG4MXJYZ60G58\"><strong>2.1 Description</strong></h3><p>Modbus TCP/IP is the <strong>recommended and most commonly used</strong> communication method.</p><p><strong>Characteristics:</strong></p><ul>\n<li data-list-item-id=\"ec5aead874553d4bc1ff02d8722ea8ed3\">Communication over Ethernet</li>\n<li data-list-item-id=\"e7240cf0527f7bd0ffca227661ad19ef3\">Pixii and Reduxi must be on the same IP network</li>\n<li data-list-item-id=\"e28726a817ee0e23f00a0a9277c6abee5\">Easier commissioning and troubleshooting</li>\n</ul><hr><h3 id=\"h_01KP38DB88XG7DWB8CHAMKN5MY\"><strong>2.2 Physical Connection – Modbus TCP/IP</strong></h3><ol>\n<li data-list-item-id=\"ef7778b0c8f8d906575bab9e1f4286e55\">Connect the Pixii PowerShaper / Pixii Home to the local network using an <strong>Ethernet cable</strong>.</li>\n<li data-list-item-id=\"ebe18eca5f88b9e8bf6f02e97f88b1013\">Connect the Reduxi controller to the same local network.</li>\n</ol><h4 id=\"h_01KP38DB8951CFW2VSYHYCXVSH\">Ethernet connection examples:</h4><ul><li class=\"wysiwyg-list-bold\" data-list-item-id=\"e9f6af67e9b179fd7cd26684c46c40019\"><strong>Pixii PowerShaper</strong></li></ul><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 1175/639;\" src=\"https://support.reduxi.eu/hc/article_attachments/34575205748241\" alt=\"Powershaper Ethernet.png\" width=\"1175\" height=\"639\"></figure><ul><li class=\"wysiwyg-list-bold\" data-list-item-id=\"eb54ab276e71dbe66a78dad65d1652769\"><strong>Pixii Home</strong></li></ul><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 953/748;\" src=\"https://support.reduxi.eu/hc/article_attachments/34465314762001\" alt=\"Ethernet Pixii Home Connection.png\" width=\"953\" height=\"748\"></figure><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 925/316;\" src=\"https://support.reduxi.eu/hc/article_attachments/34465324897809\" alt=\"Modbus TCP Connection.png\" width=\"925\" height=\"316\"></figure><h3 id=\"h_01KP38DB8BSC7APKVDVZDWB65K\"><strong>2.3 Network Configuration (Pixii)</strong></h3><ol>\n<li data-list-item-id=\"eeb90ede8c681a7b9de81e5f5b5216200\">Enter the Pixii user interface<br>(Pixii Home App for Pixii Home, Web Interface for PowerShaper)</li>\n<li data-list-item-id=\"e29a34c96180682a0bd3979377c84c8bd\">Navigate to:</li>\n</ol><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 1177/1352;\" src=\"https://support.reduxi.eu/hc/article_attachments/34465314771601\" alt=\"pixii1.png\" width=\"1177\" height=\"1352\"></figure><pre class=\"language-auto\">Communication → Network settings\n</pre><ol start=\"3\"><li data-list-item-id=\"e148cf6d2bc4dd38e9cd4b0edc097fc12\">Configure:</li></ol><ul>\n<li data-list-item-id=\"e8c0c9e37922f4791b12604c6319cc0e5\">IP address<br>→ <strong>Static IP recommended</strong>\n</li>\n<li data-list-item-id=\"ed2792a3086decc7af63d326d0718dd97\">Subnet mask</li>\n<li data-list-item-id=\"e7c298ccd415c2dff93b131e3e6a1c01c\">Gateway (if required)</li>\n</ul><ol start=\"4\"><li data-list-item-id=\"e1bc51f486a455496606ce6fd032660c8\">Record the Pixii IP address for Reduxi configuration.</li></ol><p><em><img src=\"https://support.reduxi.eu/hc/article_attachments/34473934181393\" alt=\"pixii2.1.png\" width=\"1196\" height=\"1051\"></em></p><hr><h3 id=\"h_01KP38DB8HY2A13X1K1SNDR8XX\"><strong>2.4 Modbus TCP Configuration (Pixii)</strong></h3><ol><li data-list-item-id=\"ef03ab19f02a39254e2bafa783e777bf8\">Navigate to:</li></ol><pre class=\"language-auto\">Menu → Communication → Modbus\n</pre><ol start=\"2\"><li data-list-item-id=\"e3eb43abceca55031ee8ee8271e7e309a\">Set:</li></ol><ul>\n<li data-list-item-id=\"eb9056e45125a40a170d2500bc9bc32fa\">\n<strong>Enabled:</strong> Yes</li>\n<li data-list-item-id=\"e5cc0df7677ec254475bbca1f61649824\">\n<strong>Type:</strong> TCP/IP</li>\n<li data-list-item-id=\"e1f47570ec65b367bf33a442b5053b19f\">\n<strong>TCP Port:</strong> 502 (default)</li>\n</ul><ol start=\"3\"><li data-list-item-id=\"ea20ca524db93798a6a14fb1c331ff01b\">Save the settings.</li></ol><p><em><img src=\"https://support.reduxi.eu/hc/article_attachments/34465324906001\" alt=\"pixii3.1.png\" width=\"1189\" height=\"653\"></em></p><h3 id=\"h_01KP38DB8MRRD5TR83YK1XPK4Q\"><strong>2.5 Multicabinet Regulation Type (Required for Modbus TCP)</strong></h3><p>Navigate to:</p><pre class=\"language-auto\">Menu → Communication → Modbus\n</pre><p>Two options are available:</p><h4 id=\"h_01KP38DB8NGWWQ5HAA0ZZ3EV0W\">Multiple Services</h4><ul>\n<li data-list-item-id=\"e7dbb6c02a6c8e23d136cc7250090f0f3\">Pixii internal control logic is active</li>\n<li data-list-item-id=\"e8257378ceccb6028dcb67823060a4d3f\">Reduxi acts as a supervisory system7</li>\n</ul><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 954/804;\" src=\"https://support.reduxi.eu/hc/article_attachments/39348958636177\" alt=\"image-20250507-090245.png\" width=\"954\" height=\"804\"></figure><h4 id=\"h_01KP38DB8PYF51Y0CH15Q4S2BS\">Simple Modbus</h4><ul>\n<li data-list-item-id=\"ee6f45f255f9f6fed1199b2fd3d55f0ff\">Reduxi takes <strong>full control</strong>\n</li>\n<li data-list-item-id=\"e879e1c6aa09d5f34d695ac816724d0f4\">Pixii operates as a controlled device</li>\n</ul><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 933/466;\" src=\"https://support.reduxi.eu/hc/article_attachments/39348958639377\" alt=\"\" width=\"933\" height=\"466\"></figure><div>to enable proper system response, Demand Response had to be activated. This is done by clicking the play button (moving it to the right) and then saving the setting.<br><br><img src=\"https://support.reduxi.eu/hc/article_attachments/46592117033617\" width=\"911\" height=\"779\"><br>If Modbus communication is not working properly, restart PIXII.<br><br><strong>Note:</strong><br>Changing the Multicabinet regulation type can only be applied by <strong>Pixii support</strong>.</div><hr><h2 id=\"h_01KP38DB8QBVAJ59MZQA425B0B\"><strong>3. Communication Option B – Modbus RTU over RS485</strong></h2><h3 id=\"h_01KP38DB8QVZZGVEAWSPP5A9B8\"><strong>3.1 Description</strong></h3><p>Modbus RTU over RS485 is used when:</p><ul>\n<li data-list-item-id=\"ee31797ed2b30ea1e4f84a172d22f85c2\">Ethernet is not available</li>\n<li data-list-item-id=\"edb8346a50d69576d6aa1a1caae05db1f\">A serial industrial bus is required</li>\n</ul><p><strong>Characteristics:</strong></p><ul>\n<li data-list-item-id=\"eeab6247c02a7a1432d2fcab4e493a987\">Serial communication</li>\n<li data-list-item-id=\"e45ec1eedb19b9296b924f0288ea8b45a\">Requires cabinet access</li>\n<li data-list-item-id=\"edbadb389044e0062df77eb949a860ed1\">Uses Pixii Gateway <strong>Serial COM4</strong>\n</li>\n</ul><figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 100%;\"><img style=\"aspect-ratio: 688/943;\" src=\"https://support.reduxi.eu/hc/article_attachments/45695705666449\" width=\"688\" height=\"943\"></figure><p> </p><h3 id=\"h_01KP38DB8TJF5K83F3H9535HDE\"><strong>3.2 Physical Location of RS485</strong></h3><ul>\n<li data-list-item-id=\"edf6fb8a7d5c4d3b64352912148dcd436\">RS485 is located on the <strong>Pixii Gateway</strong>\n</li>\n<li data-list-item-id=\"e5290a9596dc9d480c94c5953b21fbead\">Connection point: <strong>Serial COM4</strong>\n</li>\n<li data-list-item-id=\"e934b53a822d2ea558069b59c035969cb\">Physical access: <strong>inside the Pixii cabinet</strong>\n</li>\n<li data-list-item-id=\"ef7bd4da15b098cfcfe4d86609ff73ac8\">Reference: <em>Figure 2.3 – Right side view (Serial COM4)</em>\n</li>\n</ul><hr><h3 id=\"h_01KP38DB8VPMEZ42V0GZCQ4NT2\"><strong>3.3 Multicabinet Role Configuration (Required for RS485)</strong></h3><p>Navigate to:</p><pre class=\"language-auto\">System → General settings\n</pre><h4 id=\"h_01KP38DB8WZKGEDMQZ0TGMP7RF\">Single‑cabinet system:</h4><ul><li data-list-item-id=\"e4e8486c81474e9d709972fef6b61cced\">\n<strong>Multicabinet role:</strong> Client</li></ul><h4 id=\"h_01KP38DB9028HZZQKXRFA9C4GJ\">Multi‑cabinet system:</h4><ul>\n<li data-list-item-id=\"e15646adf056dfc5fa98fc792f30a6a70\">One cabinet: <strong>Master</strong>\n</li>\n<li data-list-item-id=\"e8e20ba09948d723efebe340fa640db16\">All others: <strong>Client</strong>\n</li>\n</ul><p><strong>Note:</strong><br>Multicabinet role is <strong>independent from Modbus master/slave roles</strong>.<br>Pixii is always a <strong>Modbus slave</strong>.</p><h3 id=\"h_01KP38DB921Z1J1FXJH79GCX33\">\n<strong>3.4 Serial Port Configuration (RS485</strong>)</h3><p>Navigate to:</p><pre class=\"language-auto\">Menu → Communication → Serial ports\n</pre><p>Select <strong>Serial Port tab “4” (COM4)</strong> and configure:</p><div><figure class=\"wysiwyg-table wysiwyg-table-align-left\"><table style=\"margin-left: 0px; margin-right: auto;\" tabindex=\"0\">\n<thead><tr>\n<th>Parameter</th>\n<th>Value</th>\n</tr></thead>\n<tbody>\n<tr>\n<td>Enabled</td>\n<td>Yes</td>\n</tr>\n<tr>\n<td>Baud rate</td>\n<td>19200</td>\n</tr>\n<tr>\n<td>Data bits</td>\n<td>8</td>\n</tr>\n<tr>\n<td>Stop bits</td>\n<td>1</td>\n</tr>\n<tr>\n<td>Parity</td>\n<td>None</td>\n</tr>\n</tbody>\n</table></figure></div><p>Save the settings.</p><hr><h3 id=\"h_01KP38DB98CKXT12NWRDNBGA3M\"><strong>3.5 Modbus RTU Configuration</strong></h3><p>Navigate to:</p><pre class=\"language-auto\">Menu → Communication → Modbus\n</pre><p>Set:</p><div><figure class=\"wysiwyg-table wysiwyg-table-align-left\"><table style=\"margin-left: 0px; margin-right: auto;\" tabindex=\"0\">\n<thead><tr>\n<th>Parameter</th>\n<th>Value</th>\n</tr></thead>\n<tbody>\n<tr>\n<td>Enabled</td>\n<td>Yes</td>\n</tr>\n<tr>\n<td>Type</td>\n<td>RS485 RTU</td>\n</tr>\n<tr>\n<td>Message lifetime</td>\n<td>60</td>\n</tr>\n<tr>\n<td>Serial port identity</td>\n<td>4</td>\n</tr>\n<tr>\n<td>Serial Modbus address</td>\n<td>1 (single cabinet)</td>\n</tr>\n<tr>\n<td>Multicabinet regulation type</td>\n<td>simple</td>\n</tr>\n</tbody>\n</table></figure></div><p>For multi‑cabinet systems:</p><ul><li data-list-item-id=\"eb9673d09468928dd06ce73d8ee95f2c0\">Each cabinet must use a <strong>unique Modbus address</strong>.</li></ul><p>Save the settings.</p><hr><h2 id=\"h_01KP38DB9D68TEF0CCY5N5E0AX\"><strong>4. Adding Pixii to the Reduxi Controller</strong></h2><p>This step is <strong>identical for both communication options</strong>, except for the selected connection type.</p><p> </p><h3 id=\"h_01KP38DB9DVT7HMBPGKZ07WJ2D\"><strong>4.1 Add Device</strong></h3><p>Log in to the Reduxi configurator and select <strong>Add device</strong>.</p><p><em><img src=\"https://support.reduxi.eu/hc/article_attachments/32053065383825\" alt=\"Add_new_device.png\" width=\"288\" height=\"391\"></em></p><p> </p><h3 id=\"h_01KP38DB9ERZAEV5QH8H7X0AP9\"><strong>4.2 Basic Device Settings</strong></h3><ul>\n<li data-list-item-id=\"e8e23c996f75eb3c19724c799d9ec6f02\">\n<strong>Device type:</strong> Battery</li>\n<li data-list-item-id=\"eceb874f5224ae95af37e81b2395f4643\">\n<strong>Type:</strong> Pixii PowerShaper or Pixii Home</li>\n<li data-list-item-id=\"e20f32945908f952081034af11ee5b76d\">\n<strong>Name:</strong> User defined</li>\n</ul><p><em><img src=\"https://support.reduxi.eu/hc/article_attachments/32053074403089\" alt=\"Basic_settings.png\" width=\"533\" height=\"288\"></em></p><hr><h3 id=\"h_01KP38DB9FSWFP2YN6KK3WK01Y\"><strong>4.3 Communication Channel Selection</strong></h3><p>Select communication type:</p><ul>\n<li data-list-item-id=\"eb8c5ed9718a540228576444f28ab08fc\">\n<strong>TCP/IP</strong> → for Modbus TCP</li>\n<li data-list-item-id=\"ed618f8ba76dfa8083ed6be62af069439\">\n<strong>Serial RS485</strong> → for Modbus RTU</li>\n</ul><p>Set parameters accordingly.</p><p><em><img src=\"https://support.reduxi.eu/hc/article_attachments/32053074409745\" alt=\"Comm chanle.png\" width=\"1039\" height=\"658\"></em></p><hr><h3 id=\"h_01KP38DB9GN8RB8Q6TC40DSDAP\"><strong>4.4 Communication Test</strong></h3><p>Use <strong>Test communication</strong>.</p><p>Possible results:</p><ul>\n<li data-list-item-id=\"e5e0d26086bbb22f0068e2bcc399f835b\">✅ Communication successful</li>\n<li data-list-item-id=\"e6b7d3180d1440f582e0e6c7340ebc45c\">❌ Communication failed</li>\n</ul><p><em><img src=\"https://support.reduxi.eu/hc/article_attachments/32053079033489\" alt=\"successful_test_com.PNG\" width=\"808\" height=\"760\"></em><br><em><img src=\"https://support.reduxi.eu/hc/article_attachments/32053065402769\" alt=\"response_negative.png\" width=\"804\" height=\"362\"></em></p><hr><h2 id=\"01HZ1NKHM09S73AH8FDDDF23JA\"><span style=\"vertical-align: inherit;\"><strong>5. Advanced Settings</strong></span></h2><p><span style=\"vertical-align: inherit;\">The advanced setting is arbitrary and depends on the specific needs of the location where the Reduxi controller is installed. After finishing all the advanced settings, press the \"Done\"</span><span style=\"vertical-align: inherit;\"> button on the lower right side.</span></p><p><span style=\"vertical-align: inherit;\"><img src=\"https://support.reduxi.eu/hc/article_attachments/32053065407761\" alt=\"Advance settings.png\" width=\"1189\" height=\"820\"></span></p><hr><h3 id=\"01K5XJNEP43FB1TB6XKK2PN1B4\"><span style=\"vertical-align: inherit;\"><strong>6. Control settings/definition for PIXII devices in Reduxi configurator</strong></span></h3><p>Control of the PIXII system can be performed with two options, as described in point <a href=\"#h_01K5XDQ6K1J0T93ZTDPR9G2B5M\">3.3, PIXII Modbus settings.</a> Depending on which option is used, the user also needs to be aware that the appropriate control type needs to be defined on the Reduxi configurator for every PIXII device that is added to the system.</p><p>In case the <strong>Multiple Services</strong> device under the menu Devices/PIXII/Details/under all settings needs to be configured, as shown in the image below:</p><p><img src=\"https://support.reduxi.eu/hc/article_attachments/39349270282257\" width=\"1274\" height=\"459\"></p><p>In case the <strong>Simple Modbus</strong> device in the menu Devices/PIXII/Details/under all settings, needs to be configured, as shown in the image below:</p><p><img src=\"https://support.reduxi.eu/hc/article_attachments/39349247355409\" width=\"1255\" height=\"428\"></p><hr><h3 id=\"01HXH27DGQKQ6NH86W58BEF0YW\"><span style=\"vertical-align: inherit;\"><strong>7. Last measurements</strong></span></h3><p class=\"wysiwyg-text-align-justify\"><span style=\"vertical-align: inherit;\">After successfully establishing communication with the newly added device, its values ​can be checked under Devices/PIXII PowerSharper in </span><a href=\"https://support.reduxi.eu/hc/en-us/articles/13542849560081\"><span style=\"background-color: #ffffff; color: #0d0d0d;\"><span style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: inherit; white-space: pre-wrap; widows: 2; word-spacing: 0px;\">the Reduxi configurator</span></span></a><span style=\"vertical-align: inherit;\"> as an additional test. </span></p><p class=\"wysiwyg-text-align-justify\"><img src=\"https://support.reduxi.eu/hc/article_attachments/32053065411601\" alt=\"Last_measuments.png\" width=\"1588\" height=\"805\"></p><p class=\"wysiwyg-text-align-justify\">For advanced battery control, integrate the device into the strategy of the Reduxi system. Under Devices/<span style=\"vertical-align: inherit;\">PIXII PowerSharper or Home </span>in <a href=\"https://support.reduxi.eu/hc/en-us/articles/13542849560081\"><span style=\"background-color: #ffffff; color: #0d0d0d;\"><span style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: inherit; white-space: pre-wrap; widows: 2; word-spacing: 0px;\">the Reduxi configurator,</span></span></a> the <strong>control type</strong> must be set to <strong>AUTO </strong>so commands for strategy will affect the battery.</p><p class=\"wysiwyg-text-align-justify\">To achieve maximal flexibility and energy cost reduction with respect to dynamic price and dynamic tariffs please follow the instructions on how to define strategy at this link: <a href=\"https://support.reduxi.eu/hc/en-us/articles/25061307365777\">Strategies for Reduxi controller</a>.</p><p class=\"wysiwyg-text-align-justify\"><span style=\"vertical-align: inherit;\">After successfully adding the device, it can also be monitored and controlled via </span><a href=\"https://support.reduxi.eu/hc/en-us/articles/13591813982225\">the Reduxi application.</a></p><p> </p>","user_segment_ids":[]}}