Why data from the energy meter is shown on Reduxi Configurator homepage but not Reduxi Cloud homepage?

An energy meter was added to Reduxi Configurator, and data was successfully sent to Reduxi Cloud, as seen in the chart below.

Why is the data from the energy meter not shown on the Reduxi Cloud homepage? 

When we look at the Reduxi Configurator homepage, we can see the data is shown. What is the problem?

The problem is in the configuration of the energy meter. When the device was added, the location was set to sub, not main. This means the Reduxi Cloud will not show the energy meter data in the Grid section.

We can change this using Reduxi Configurator with the following steps:

1. How to log in to Reduxi Configurator via browser?

2. Click Settings -> Devices -> Edit energy meter device

3. Change location from "Other meters and devices" to "Main meters"

4. Click Save

When we changed the location of the energy meter to the main, data is now also shown on Reduxi Cloud homepage.

This article was written with cooperation with BVS.si.