How to connect Tesla Backup Gateway solar power plant with Reduxi controller
Add a Tesla Backup Gateway solar power plant to the Reduxi Controller and read its values in the Reduxi Configurator.
1 Technical documentation
Find the instructions to connect and configure the gateway on the Tesla support pages:
- Tesla Energy support – Manufacturer instructions
- Backup Gateway 2: technical specifications (PDF) – Datasheet: communication interfaces Ethernet, Wi‑Fi and cellular (secondary)
2 Required equipment
You need:
- Reduxi Controller
- Tesla Backup Gateway, connected and configured as described in the manufacturer instructions (see Point 1)
- Username and password for the gateway
- Laptop or tablet with internet access to configure the device in Reduxi
3 Log in to the Reduxi web interface
You can open the Reduxi web interface in two ways:
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Screenshot of three Reduxi mobile app screens side by side, with cyan boxes and number badges 2 to 4. Left screen (dashboard, dark theme): menu icon at top left marked with a box and badge 2; 'reduxi' logo; tabs 'Real time data' (active) and 'Statistics'; price 5.79 € and temperature 3.2 °C; energy flow diagram with a house in the centre (-1.25 kW) and icons with values 69.0 W, 1.3 kW, 1.1 kW (red ring), -165.0 W with 97 % (red ring) and 0.0 W values at the bottom; tabs 'Power' and 'Energy'; bottom navigation: Dashboard, Diagnostics, Device control, Settings. Middle screen (side menu): 'reduxi' logo, 'Number of locations: 1233', heading 'Reduxi device management', entries '+ Add Reduxi location' and 'Reduxi devices' (marked with a box and badge 3), then 'My profile' and 'About app'. Right screen (device page): Back; picture of a black Reduxi controller with two Ethernet ports; status 'Connected'; card 'Update available': 'New update is available for your Reduxi device.' with button 'Download and install update'; card 'Connect to configurator': 'Tunnel connection enables remote access to your Reduxi configurator, without need to be connected to the same local network.' with button 'Activate tunnel connection' (marked with a box and badge 4); card 'Unit details' with field 'Unit ID'.
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Screenshot made of two parts side by side. Left part: Reduxi mobile app screen on a dark background. Top: Back button; picture of a black Reduxi controller with two Ethernet ports and a terminal block; status 'Connected' with a Wi-Fi icon. Card 'Update available': 'New update is available for your Reduxi device.' with button 'Download and install update'. Card 'Connect to configurator' with a key icon: 'Tunnel connection enables remote access to your Reduxi configurator, without need to be connected to the same local network.' and button 'Open configurator', marked with a cyan box and number badge 5. Below: card 'Unit details' with a field 'Unit ID' (value not visible). Right part: Reduxi Configurator opened in a browser, marked with a cyan frame and number badge 6. Header: back arrow, 'Tunnel connection', reload icon. Left sidebar with icons (lightning, chip, lightning bolt, bar chart, gear). Page 'Home' with a green link icon. Green notice: 'New patch available. Click here to apply.' with a close X. Time 09:12:56. Energy flow diagram with a house in the centre (1.700 kW) and icons for grid (0.000 kW), solar (1.700 kW), battery (green, 0.000 kW and 0.800 kW), a device at left (0.900 kW), electric vehicle and a charger or device at bottom. Label 'Energy manager' at the bottom.
http://reduxi.local. You can find the controller's IP address in your router's device list or in the Reduxi app under Reduxi devices.admin · Password: admin (factory default)Text description of this image
Screenshot of the Reduxi Configurator login page in a Chrome browser window. The address bar shows 'Not secure' and 'reduxi.local'; the address bar is marked with a cyan box and an enlarged copy of it (cyan box, text 'Not secure reduxi.local') is shown at the left, connected by a cyan line. Page background: light grey line drawing of a house with solar panels (green), a wall box, an inverter, a car and a charger. Top left: 'reduxi configurator' logo. Login box in the centre with title 'Login', a language selector (English flag, 'English'), a username field and a password field, and a dark 'Login' button.
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Screenshot of the Reduxi Configurator web interface after login, light theme. Top left: 'reduxi configurator' logo. Header bar: 'Home' at left, green 'Connected' status at top right. Left sidebar: expanded section 'Devices' with a list of entries, then collapsed sections 'Manager' and 'Configuration' and 'Settings'. Main area: energy flow diagram. House in the centre with ring, value 24.20 kW. Grid icon at top left, 24.20 kW (red dot on its line). Solar icon at top right, value '-'. Left icon (battery or device), 6.700 kW (green dot on its line). Right icons (battery storage and a device), values '-'. EV charger icon at bottom left, 31.00 kW. A further device icon at bottom right. Label 'Energy manager' below the house.
4 Add the solar power plant to Reduxi
Use these steps to add a new device or to edit an existing one.
4.1 Basic settings
Log in to the Reduxi Configurator (see Point 3), click + Add device and enter the basic settings of the device.
4.2 Communication settings
Select the communication channel and enter the device configuration: username and password. For more information, read How to add Battery Tesla Backup Gateway.
Then enter and choose the advanced settings.
4.3 Test communication
Click Test communication at the bottom of the wizard. It reads the Tesla Backup Gateway once and saves nothing. If the test succeeds, click Done: only Done creates the device.
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Screenshot of the bottom button bar of a Reduxi Configurator page. Left: button 'Back'. Right: button 'Test communication' (marked with a cyan box) and dark button 'Done'.
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Screenshot of the Reduxi Configurator page 'Communication channel and device configuration'. Connection *: TCP/IP (dropdown). IP *: 192.168.50.243, with button 'Scan for IP'. Port *: 502, with button 'Test port'. Modbus unit ID *: 1. Buttons at the bottom: Back (left), Test communication and Done (right). The Done button is marked with a cyan box.
5 Check the readings
5.1 Last measurements
After communication is established, check the values under Devices in the Reduxi Configurator as an additional test.
5.2 Strategies
To reduce energy costs with dynamic prices and dynamic tariffs, define a strategy as described in Strategies for Reduxi controller.
✓ Summary
Preparation (Points 1–2): Open the Tesla instructions. Connect and configure the gateway. Prepare the Reduxi Controller, the username and password and a laptop or tablet.
Log in (Point 3): Log in to the Reduxi web interface of the controller.
Add to Reduxi (Point 4): Click + Add device, enter the basic settings, select the communication channel, enter username and password and the advanced settings. Test the communication and press Done.
Go live (Point 5): Check the last measurements and define a strategy.
→ Common issues
| Issue | Solution |
|---|---|
| Username or password not accepted | Check the credentials of the gateway. See the guide on the Tesla Backup Gateway battery for more information. |
| Open configurator does not open or stays empty | The tunnel is not active yet. Wait about 30 seconds and check that the controller is online. |
Login with admin is rejected |
The password was changed during installation. Ask the installer. The Reduxi account password does not work here. |
reduxi.local does not load |
Your device is not in the same network as the controller. Use the IP address or the tunnel connection. |
| Communication test fails, device shows offline | Check reachability, IP address / port / unit ID, and that the protocol is enabled on the device. |