How to connect Landis+Gyr E360 smart meter with Reduxi Controller
Power consumption and measurement overview - always and everywhere.
1 Technical documentation
Supported Distribution System Operator (DSO): Fluvius in Belgium.
To configure the energy meter, follow the article How to configure Landis+Gyr E350 or E450 or ZMY410 in the MAP120 tool.
- How to configure Landis+Gyr E350 or E450 or ZMY410 in the MAP120 tool – Meter configuration (Reduxi).
- Reduxi Converter for Landis+Gyr E350, 450 meter – Reduxi converter for Landis+Gyr meters (Reduxi).
- Landis+Gyr E360 – Manufacturer page of the E360 smart residential meter.
- Landis+Gyr E360 brochure – Two-page overview of the E360: interfaces, variants and functions.
- Handleiding digitale elektriciteitsmeter Landis+Gyr (Fluvius) – Manual of the E360 digital meter from Fluvius, in Dutch.
2 Required equipment
- Landis+Gyr E360 smart meter
- Reduxi Landis Converter RS485-M-BUS
- Reduxi Controller or Reduxi Gateway
- Wires for A, B and GND between the converter and the Reduxi Controller or Gateway
- Laptop or tablet with internet access to configure the device in Reduxi
3 Physical connection
3.1 Connect M-Bus on the energy meter
Connect M-Bus on the energy meter directly to the Reduxi Landis Converter RS485-M-BUS. The first four pins at the energy meter are available for M-Bus. Use the first two pins from the left, or the 3rd and 4th pins from the left.
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Photo of the lower part of a Landis+Gyr E35C meter with a PLC module, a semi-transparent hand or reflection is visible over the upper half. Printed on the front: 'Landis+Gyr E35C', 'CE', 'PLC Module', 'AD-FP91D140', a 'dlms' logo, LED labels at the top right (SYN, New, Tx, Rx, Error, Output active), and labels 'Disconnector closed' and 'Disconnector open' (partly legible). A small wiring symbol with two boxes 'M-Bus' and 'S0' above a five-pin terminal drawing sits in the centre; a blurred area is at the left. Below it, a green five-pole plug-in terminal block on the module has a red wire and a black wire inserted into its left pins. Next to it are a small circuit board part and an RJ45-style socket at the right. At the bottom of the photo is the row of large screw terminals of the meter (two rows of round screw heads); a grey cable with a shield runs at the lower left.
3.2 Connect the converter to the Reduxi Controller or Gateway
On the RS485 side of the Reduxi Landis Converter, connect to the Reduxi Controller or Reduxi Gateway. Choose port 1 or port 2:
| Converter | Controller or Gateway |
|---|---|
| A | A |
| B | B |
| GND | GND |
Text description of this image
Diagram of the connection between a meter, the Reduxi Landis converter and a Reduxi Controller, drawn with black outlines, blue labels and red wires. Top: a blue-framed block (meter) with numbered terminals 1 to 12 at the top edge (terminals 1, 3, 4, 6, 7, 9, 10 and 12 have red lines going up; the others are open), a 'Reset' contact at the right edge, and a box labelled 'M-bus' with a connector at its bottom. Two red wires run from this M-bus connector down to the 'M-bus' terminal (two pins) at the top of the converter. Middle: converter box labelled 'Landis/M-bus' with two mounting holes. Its lower terminal block has three pins labelled GND, A, B. Three red wires run down from GND, A and B to the controller. Bottom: controller (inside a dashed frame) with a DC power jack labelled 'PWR', a 'RESET' hole, an Ethernet port labelled 'ETH', four small status symbols, and a 6-pin terminal block labelled GND, A, B (Port 1), A, B (Port 2) and +5V. The three red wires from the converter connect to GND, A and B of Port 1. A power cable plug (striped cone shape) is drawn under the PWR jack, and below the controller a small two-pin connector labelled RD and CR (with + and - marks) has two red wires; one runs down and then to the right, to the edge of the picture.
4 Get the serial number and the HDLC address
4.1 Serial number of the energy meter
Read the serial number from the energy meter. In the picture, the red square shows the last four digits of the serial number. Another part of the serial number is hidden for security reasons. On your meter, read the whole serial number.
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Photo of the front of a Landis+Gyr E350 electricity meter with a 2G/3G module below it. Top part: Slovenian label text 'Trifazni stevec' [three-phase meter], 'ZMF120CBtFs2', '3x230/400 V 50 Hz', '0,25-5(100) A', 'KL.A 2021', 'KL.2 Jalova energija' [reactive energy class 2], '-40 C...+70 C', 'St. 58423107' [serial number]; a yellow label 'prejem 3x25A, oddaja 13.6kW' [receiving 3x25A, delivering 13.6kW] and a yellow strip with blurred text. LCD display (green, shows 0.0 and kW). Green round button at the right. Legend of display codes (1.8.T Delovna energija A+, 2.8.T Delovna energija A-, 3.8.T Jalova energija R+, 4.8.T Jalova energija R-, T = tarifa, 0.9.1 Cas, 0.9.2 Datum), tariff markers T1 to T6, 'CE', 'M21 1259', '1000 imp/kWh'. A barcode with the number 3107 below it is marked with a red rounded frame. A blurred area is at the left of the barcode. Lower part: module 'Landis+Gyr E35C', '2G/3G-Module AD-FU11G150', 'Nr.' (blurred), 'I.D. 3', 'I.D. 4', 'dlms' and 'IDIS 2DLM' logos, 'Reg No: 0026', LED labels Error, RSSI, GSM, UMTS, CONN, Rx/Tx, labels MBus, wMBus, S0-IN, CI, CO-1, CO-2, 20/30, MBus, a terminal block at the bottom, and a yellow label at the lower left.
Fluvius states that the serial number is printed on the meter. You can also find it on mijn.fluvius.be under Verbruik opvolgen.
4.2 Physical device address (HDLC address)
The address is the last four digits of the serial number of the energy meter.
For example, the serial number above is 3107+1000=4107.
5 Log in to the Reduxi web interface
You can open the Reduxi web interface in two ways:
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Screenshot of three Reduxi mobile app screens side by side, with cyan boxes and number badges 2 to 4. Left screen (dashboard, dark theme): menu icon at top left marked with a box and badge 2; 'reduxi' logo; tabs 'Real time data' (active) and 'Statistics'; price 5.79 € and temperature 3.2 °C; energy flow diagram with a house in the centre (-1.25 kW) and icons with values 69.0 W, 1.3 kW, 1.1 kW (red ring), -165.0 W with 97 % (red ring) and 0.0 W values at the bottom; tabs 'Power' and 'Energy'; bottom navigation: Dashboard, Diagnostics, Device control, Settings. Middle screen (side menu): 'reduxi' logo, 'Number of locations: 1233', heading 'Reduxi device management', entries '+ Add Reduxi location' and 'Reduxi devices' (marked with a box and badge 3), then 'My profile' and 'About app'. Right screen (device page): Back; picture of a black Reduxi Controller with two Ethernet ports; status 'Connected'; card 'Update available': 'New update is available for your Reduxi device.' with button 'Download and install update'; card 'Connect to configurator': 'Tunnel connection enables remote access to your Reduxi configurator, without need to be connected to the same local network.' with button 'Activate tunnel connection' (marked with a box and badge 4); card 'Unit details' with field 'Unit ID'.
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Screenshot made of two parts side by side. Left part: Reduxi mobile app screen on a dark background. Top: Back button; picture of a black Reduxi Controller with two Ethernet ports and a terminal block; status 'Connected' with a Wi-Fi icon. Card 'Update available': 'New update is available for your Reduxi device.' with button 'Download and install update'. Card 'Connect to configurator' with a key icon: 'Tunnel connection enables remote access to your Reduxi configurator, without need to be connected to the same local network.' and button 'Open configurator', marked with a cyan box and number badge 5. Below: card 'Unit details' with a field 'Unit ID' (value not visible). Right part: Reduxi Configurator opened in a browser, marked with a cyan frame and number badge 6. Header: back arrow, 'Tunnel connection', reload icon. Left sidebar with icons (lightning, chip, lightning bolt, bar chart, gear). Page 'Home' with a green link icon. Green notice: 'New patch available. Click here to apply.' with a close X. Time 09:12:56. Energy flow diagram with a house in the centre (1.700 kW) and icons for grid (0.000 kW), solar (1.700 kW), battery (green, percentage not legible, 0.000 kW and 0.800 kW), a device at left (0.900 kW), electric vehicle and a charger or device at bottom. Label 'Energy manager' at the bottom.
http://reduxi.local. You can find the controller's IP address in your router's device list or in the Reduxi app under Reduxi devices.admin · Password: admin (factory default)Text description of this image
Screenshot of the Reduxi Configurator login page in a Chrome browser window. The address bar shows 'Not secure' and 'reduxi.local'; the address bar is marked with a cyan box and an enlarged copy of it (cyan box, text 'Not secure reduxi.local') is shown at the left, connected by a cyan line. Page background: light grey line drawing of a house with solar panels (green), a wall box, an inverter, a car and a charger. Top left: 'reduxi configurator' logo. Login box in the centre with title 'Login', a language selector (English flag, 'English'), a username field and a password field (both with placeholder text not legible), and a dark 'Login' button.
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Screenshot of the Reduxi Configurator web interface after login, light theme. Top left: 'reduxi configurator' logo. Header bar: 'Home' at left, green 'Connected' status at top right. Left sidebar: expanded section 'Devices' with a list of entries (text too small, mostly not legible; several entries start with 'Sdmeter' or 'Sdmeter' style names, e.g. EV charger entries, and an item with a plus sign at the bottom), then collapsed sections 'Manager' and 'Configuration' (not fully legible) and 'Settings'. Main area: energy flow diagram. House in the centre with ring, value 24.20 kW. Grid icon at top left, 24.20 kW (red dot on its line). Solar icon at top right, value '-'. Left icon (battery or device), 6.700 kW (green dot on its line). Right icons (battery storage and a device), values '-'. EV charger icon at bottom left, 31.00 kW. A further device icon at bottom right. Label 'Energy manager' below the house.
6 Add the energy meter to Reduxi
Use these steps to add a new energy meter or to edit an existing one.
6.1 Basic settings
Log in to the Reduxi Configurator via the browser (see Point 5). Click + Add device.
In the first step, enter the basic settings of the device.
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Screenshot of the Reduxi Configurator page 'Basic settings'. Device type *: Energy meter (dropdown). Type *: Landis+Gyr E350 (dropdown). Name *: Landis+Gyr E350 (text field). Buttons: Back (bottom left), Next (bottom right, dark).
6.2 Communication settings
Select the communication channel. Then choose the device configuration. Use the serial number and the physical device address (HDLC address) from Point 4.
6.3 Advanced settings
Enter and choose the advanced settings.
6.4 Test communication
Click Test communication at the bottom of the wizard. It reads the Landis+Gyr E360 smart meter once and saves nothing. If the test succeeds, click Done: only Done creates the device.
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Screenshot of the bottom button bar of a Reduxi Configurator page. Left: button 'Back'. Right: button 'Test communication' (marked with a cyan box) and dark button 'Done'.
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Screenshot of the Reduxi Configurator page 'Communication channel and device configuration'. Connection *: TCP/IP (dropdown). IP *: 192.168.50.243, with button 'Scan for IP'. Port *: 502, with button 'Test port'. Modbus unit ID *: 1. Buttons at the bottom: Back (left), Test communication and Done (right). The Done button is marked with a cyan box.
7 Check the readings
7.1 Last measurements
After communication is established, check the values under Devices in the Reduxi Configurator.
7.2 Enable control by Reduxi
Set the control type of the device as required. For strategies, see Strategies for Reduxi Controller.
✓ Summary
Preparation (Points 1–2): Use the MAP120 configuration article. Prepare the meter, the Reduxi Landis Converter and the Reduxi Controller or Gateway.
Landis+Gyr E360 (Points 3–4): Connect M-Bus to the converter and RS485 to the Reduxi Controller. Read the serial number and the HDLC address.
Add to Reduxi (Points 5–6): Log in to the Reduxi Configurator, add the energy meter and test communication.
Go live (Point 7): Check the readings and set the control type.
→ Common issues
| Issue | Solution |
|---|---|
| Yellow light is not blinking | The energy meter is not set up by the electricity distributor and does not send data. |
| Open configurator does not open or stays empty | The tunnel is not active yet. Wait about 30 seconds and check that the controller is online. |
Login with admin is rejected |
The password was changed during installation. Ask the installer. The Reduxi account password does not work here. |
reduxi.local does not load |
Your device is not in the same network as the controller. Use the IP address or the tunnel connection. |
| Communication test fails, device shows offline | Check reachability, IP address / port / unit ID, and that the protocol is enabled on the device. |