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Open VPN

Updated
⚡ Reduxi Configurator · User manual

Open VPN

Connect the controller to a VPN with the OpenVPN client configuration you received from Reduxi.

⏱ approx. 5 minutes
📍 Settings → System → Open VPN
👤 Installer
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📋 In this article
  1. Overview
  2. Set up the VPN
  3. Turn the VPN off
  4. Checklist

→ Overview

The controller has a built-in OpenVPN client. With a VPN configuration from Reduxi, the controller connects to the Reduxi VPN, and support or the installer can reach it remotely, independent of the cloud connection.

The page shows the VPN Status and one Config field that holds the complete OpenVPN client configuration.

⚠️

The configuration contains keys

The OpenVPN configuration includes the certificates and private key that give access to the VPN. Do not send the file or the content of the Config field to anyone, do not paste it into tickets or chats, and do not share screenshots of this page while it is filled in. Each controller gets its own configuration; never copy one controller's configuration to another.

1 Set up the VPN

1
Get the configuration
Ask Reduxi for the OpenVPN configuration file of this controller (Unit ID on Settings → System → Identifier).
2
Copy its content
Open the file in a text editor and copy all of it, from the first line to the last.
3
Open the page
In the left menu, click Settings, then System, then Open VPN.
4
Paste
Paste the content into Config, replacing anything that is there.
5
Save
Click Save. The VPN client restarts with the new configuration at once.
6
Check
After a few seconds, click the refresh icon next to Status. It shows "Connected. IP: …" with the controller's VPN address.
Open VPN page with the line Status: Not connected in red and a refresh icon, an empty Config text area, and the Save button
Settings → System → Open VPN with an empty configuration and status Not connected
Element What it does Default
Status Connected. IP: … with the controller's address in the VPN, or Not connected. Not connected
Refresh icon Reads the status again. The status does not refresh by itself. —
Config Complete OpenVPN client configuration as text. Empty = VPN off. Lines with script-security are disabled by the controller, so the configuration cannot run scripts. empty
Save Stores the configuration and restarts the VPN client straight away. The change is recorded in the Audit log (secrets are hidden there). —

⛔

Saving drops a VPN session

Save restarts the VPN at once. If you are connected to the Configurator through this VPN, your session drops. A wrong configuration, or an empty Config field, leaves the controller unreachable over the VPN until someone fixes it on site, through the cloud or over the local network.

2 Turn the VPN off

1
Clear the field
Select all text in Config and delete it.
2
Save
Click Save. The VPN disconnects and Status shows Not connected.

3 Checklist

  • The configuration file is the one Reduxi issued for this controller.
  • The whole file was pasted, from the first line to the last.
  • Status shows "Connected. IP: …".
  • The configuration file is stored safely and has not been shared.
  • A backup was downloaded after the VPN was set up (the backup can include the Open VPN configuration).
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